Privacy Policy

Dec 10, 2020

  1. INTRODUCTION

Purpose.  The purpose of this Privacy Policy is to describe how Austin Roof Specialists LLC, d/b/a Austin Roof Specialists (“Austin Roof Specialists” or “AustinRoofSpecialists.com”) collects, uses and shares information about you through our website (the “Site”).  Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us as described at the end of this Policy.

Our website address is: https://www.austinroofspecialists.com.

Our Privacy Policy explains: 

Information That We Collect

How We Use and Share Your Information

Access to Your Information and Choices

Security of Your Information

California Privacy Rights

Consent to Processing of Personal Data in United States

Changes to Our Privacy Policy

Questions and How Contact Us

Scope; Third Party Sites.  This Privacy Policy applies only to information we collect at and through the Site.  Our Site also contains links to third party sites that are not owned or controlled by Austin Roof Specialists. Please be aware that we are not responsible for the privacy practices of such other sites.  We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personal information. 

This privacy policy only governs our Site, information collected through our Site and how we use it. Business activity conducted by Austin Roof Specialists (which includes activity conducted both online and offline) is governed by other policies, laws and agreements which are beyond the scope of this privacy policy. Austin Roof Specialists may also amend this privacy policy at any time, for any reason at its sole discretion.

Who We Are. Austin Roof Specialists is a BBB A+ rated roofing company based in Cedar Park, TX. As a roofing contractor, we provide roof repair, roof replacement and other roofing services to Austin, TX and surrounding areas in Central Texas. This includes, but is not limited to and may change at our discretion, Austin, Bee Cave, Briarcliff, Cedar Park, Georgetown, Horseshoe Bay, Kingsland, The Hills, Hudson Bend, Lago Vista, Lakeway, Leander, Lost Creek, Marble Falls, Northwest Hills, Plfugerville, Rollingwood, Spicewood, Steiner Ranch, Tarrytown, Volente, and West Lake Hills.

This privacy policy governs all visitors to our Site. “You” refers to all visitors to our Site. Austin Roof Specialists is not responsible for the information collected at or the privacy practices at the Third Party Sites. Please consult the privacy policies and other terms at the Third Party Sites for information about your personal information collected at those sites.

Terms of Use.  Please note that your use of our Site is also subject to our Terms of Use.

  1. INFORMATION THAT WE COLLECT

Information You Provide to Us

We collect information you provide to us, for example when you submit a contact form, call us, email us, or otherwise communicate with us. This information may include name; address; email address; telephone number; IP address, geolocation; and other information you choose to submit to us. 

Information We Collect Automatically Through Your Use of our Site

When you visit our site, we may automatically collect, through various means including through the use of Third Parties as further described in this section, (1) anonymous, de-identified information about your traffic, and (2) personal, identifiable information, about you including but not limited to your IP address, name, email address, address, telephone number, geolocation and other information. We use this information to market our services to you until you opt out, as described in Section 3.

Pixel Tags and Cookies

Notwithstanding anything else in this policy, we and/or our partners may use pixels and pixel tags, and place, read or use cookies to collect information from your device and/or Internet browser. These cookies do not contain personally identifiable information, however, it may be possible for our third-party business partners to combine it with other information in order to identify your email address or other information about. For example, the cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, which we may share with a data provider solely in hashed, non-human readable form. 

Visitors can also express their choices for display advertising, through the following platforms: Digital Advertising Alliance opt-out platform or the Network Advertising Initiative opt-out platform.


We and/or our partners may also use cookies to market to you, mostly by delivering personalized advertising emails, but potentially also by sending texts, physical mail and/or making phone calls. These cookies are used to identify the visitors of our advertisers’ websites and send personalized marketing material based on the visitors’ browsing experience. We and/or our partners use cookies, pixels and other tracking technology to associate certain Internet-related information about you, such as your Internet Protocol address and what Web browser you are using, with certain of your online behaviors, such as opening emails or browsing websites. Such information is used to customize ads or content and may be shared with our partners.

Google Analytics

To monitor traffic and help us deliver a better experience and improve our marketing efforts, we allow (“Google”) to collect certain information relating to your use of the Site. Google Analytics uses “cookies”, which is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. You can find out more about how Google uses data when you visit our Site by visiting “How Google uses data when you use our partners’ sites or apps”, (located at www.google.com/policies/privacy/partners/). We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org). Please note that if you choose to opt out, you will continue to see ads, but they will not be based on how your online activity is.

Third Party Data Sources

We use Third Party data sources and tools to identify visitors on our site who are also visitors to Third Party Sites who may have opted in to allowing their personal information to be shared with third parties. We then use this information

No Information from Children Under Age 13

If you are under the age of 13, please do not attempt to interact with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please Contact Us.

  1. HOW WE USE AND SHARE YOUR INFORMATION

To Provide Services, Sites, and Information.  We collect information from you in order to provide our Site and Services to you, and to:

  • market to you by sending you (via email, text, phone calls, or physical mail) promotional materials or advertisements about our services, as well as new features and offerings;
  • contact you about your quotes or estimates which you have requested from us;
  • improve our services, and marketing activities

 

Sharing with Third Parties.

As noted above, we use third party data sources to identify and provide contact information about visitors to our sites who are also visitors to Third Party Sites who have opted in to allowing their personal information to be shared with third parties. We then use this information to market to you.

We may provide information to third party service providers that help us operate and manage our Site, process orders, provide advertising for us, and fulfill and deliver products and services that you purchase from us. These service providers will have access to your personal information in order to provide these services and help us market to you.

Your Consent.  In addition to the sharing described elsewhere in this Policy, we will also share personal information with companies, organizations or individuals outside of Austin Roof Specialists when we have your consent to do so.

Legal Proceedings.  We will share personal information with third party companies, organizations or individuals outside of Austin Roof Specialists if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
  • Enforce applicable Terms of Use, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of Austin Roof Specialists, our users, customers or the public as required or permitted by law.

Transfer in the Event of Sale or Change of Control.  If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable privacy policy unless you agree differently.

  1. ACCESS TO YOUR INFORMATION AND CHOICES

You can obtain information we have about you. If you have questions about personal information we have about you or need to update your information, you can contact us. You can opt-out of receiving marketing and promotional emails, phone calls, texts, or physical male from Austin Roof Specialists by contacting us, or by using the opt-out or unsubscribe feature contained in the emails, by verbal request over the phone, by responding to a text with the appropriate phrase (usually “STOP”), or by replying to our mail at our address as described in the last section.

We may, however, retain a copy of your information for archival or analytical purposes, and to avoid identity theft or fraud.

  1. SECURITY OF YOUR INFORMATION

We attempt to use reasonable physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information.  However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us.  There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.  It is your responsibility to protect the security of your sensitive information that you share with us.  Please note that emails and other communications you send to us through our Site may or may not be encrypted, and we strongly advise you not to communicate any confidential information through these means.

  1. CALIFORNIA PRIVACY RIGHTS

Our Services are intended to be used only in the State of Texas. This Site is not intended for and is not directed to residents of California. By using and accessing our Site, users who reside or are located in states outside of Texas agree and consent to the transfer to and processing of personal information on servers located outside of the state where they reside, and that the protection of such information may be different than required under the laws of their residence or location.

 

CONSENT TO PROCESSING OF PERSONAL DATA IN UNITED STATES

Our Services are intended to be used only in the United States. This Site and Sites are not intended for and are not directed to residents of the European Union. By using and accessing our Site, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.

  1. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

  1. QUESTIONS AND HOW TO CONTACT US

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please Contact Us on our website, email us at contact[at]AustinRoofSpecialists.com or contact us by US postal mail at the following address:

Austin Roof Specialists, LLC

d/b/a Austin Roof Specialists

2401 W Whitestone Blvd, 

Cedar Park, TX 78613

 

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