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Our Privacy Policy

Austin Roof Specialists Website Terms and Conditions

thank you for visiting the Austin Roof Specialists website (“us,” “we,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website [https://www.austinroofspecialists.com] (the “Website”) or otherwise engage with our services. By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the policies and practices described in this Privacy Policy, please do not use our Website.

 

Information We Collect

We may collect the following types of information:

  1. Personal Information

    • Contact Information: Such as name, email address, phone number, and any other information you voluntarily provide when you fill out a contact form, request a quote, or otherwise communicate with us.

    • Billing Information: If you purchase our services, we may collect billing and payment information (e.g., credit card details) which may be processed by a secure third-party payment processor.

 

Non-Personal Information

    • Usage Data: We may collect information about how you interact with our Website, including the pages you visit, the dates and times of your visits, the links you click, and other actions you take on the Website.

    • Device Information: We may collect information about the device you use to access the Website, such as your device’s IP address, operating system, browser type, and unique device identifiers.

 

Cookies and Tracking Technologies

    • We use cookies and other tracking technologies to collect data about your browsing activities and to improve your experience on our Website. You can control the use of cookies at the browser level, but if you choose to disable cookies, some features of our Website may not function correctly.

 

How We Use Your Information

We may use the information we collect for various purposes, including to:

  1. Provide and Maintain Our Services

    • Respond to your inquiries, schedule appointments, and provide quotes.

    • Process payments and fulfill service-related transactions.

  2. Improve and Personalize Your Experience

    • Analyze Website usage and performance to enhance your experience.

    • Customize and tailor content and advertising to better serve you.

  3. Communicate with You

    • Send you updates, newsletters, and promotional materials related to our services.

    • Respond to questions, comments, or feedback.

  4. Maintain Security

    • Detect and prevent fraud or other unauthorized or illegal activity.

    • Protect the rights and safety of our company, our clients, and others.

  5. Comply with Legal Obligations

    • Fulfill any legal or regulatory requirements.

    • Enforce our terms and conditions or other agreements.

 

Sharing of Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  1. Service Providers

    • We may share your information with trusted third-party companies and individuals to perform services on our behalf, such as payment processing, data analysis, and email delivery. These third parties have access to your personal information only to perform tasks for us and are obligated not to disclose or use it for any other purpose.

  2. Business Transfers

    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or use of your personal information.

  3. Legal Compliance

    • We may disclose your personal information if required by law or in the good-faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or protect the personal safety of our users or the public.

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Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

 

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain non-personal information for internal analysis purposes indefinitely.

 

Data Security

We employ reasonable security measures to protect the information we collect. However, no method of data transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.

 

Your Rights and Choices

Depending on where you reside, you may have certain rights regarding your personal information, including:

 

Access and Update

  • You may access, correct, or update your personal information by contacting us directly.

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Opt-Out

  • You may opt-out of receiving marketing emails from us by following the unsubscribe link or instructions provided in any marketing email we send. Please note, however, that we may still send you transactional or administrative messages related to our services.

 

Delete or Restrict

  • You may request that we delete or restrict our use of your personal information in certain circumstances. Please note that we may need to retain certain information to comply with legal obligations or for legitimate business purposes.

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Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have collected personal information from a child under 13, please contact us immediately so we can take the appropriate steps to remove such information and comply with applicable laws.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new policy on this page and update the “Last Updated” date at the top of this Privacy Policy. Any changes become effective immediately when posted. We encourage you to periodically review this Privacy Policy for any changes.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

By using our Website, you agree to the terms and conditions of this Privacy Policy. If you do not agree, please discontinue use of our Website.

 

Effective Date: [January 6, 2025]

 

Thank you for trusting Austin Roof Specialists with your information. We are committed to safeguarding your privacy and appreciate your confidence in our services.

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